Privacy Policy

Effective Date: May 1, 2025

At CharlesBrownStore, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.charlesbrownstore.com] and shop with us.

1. Information We Collect

When you visit or make a purchase on our site, we may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details (handled securely via third-party gateways such as Stripe, PayPal, etc.).
  • Order History: Items purchased, dates, and preferences.
  • Device Information: IP address, browser type, and cookies for website performance and analytics.
  • Communication Data: Emails, reviews, or messages submitted via contact forms or customer support.

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders and deliver products.
  • To respond to customer inquiries or support requests.
  • To send transactional emails, such as order confirmations and shipping updates.
  • To improve site performance and personalize your shopping experience.
  • To send promotional content (only if you opt-in).
  • To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We only share your information with:

  • Trusted third-party providers (payment processors, shipping partners, email services) for order fulfillment and customer communication.
  • Analytics services (like Google Analytics) to help us understand website performance.
  • Legal authorities, if required to comply with law enforcement or regulations.

We never sell or rent your personal data.

4. Cookies & Tracking

We use cookies to:

  • Keep track of your cart and session.
  • Analyze website traffic and usage.
  • Personalize content and remember your preferences.

You can disable cookies in your browser settings, though some features may not function properly.

5. Data Security

We implement robust security measures to protect your data, including SSL encryption, secure payment gateways, and limited access to sensitive information.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you.
  • Request corrections or deletion of your data.
  • Opt-out of marketing emails at any time.
  • Request data transfer or object to processing (GDPR users).

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If we discover that we’ve unintentionally collected data from a minor, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@almastkids.com
🌐 Website: www.charlesbrownstore.com

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